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Byers Institute of Design

Simplifying student health record transfers at college clinics to reduce administrative time spent manually transcribing data

Introduction

Despite recent policies mandating interoperability standards for patient transfers between different healthcare facilities, there are still significant information gaps during patient discharges. Data isn't shared between systems, leading to delays in patient care. 

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This places the burden on patients to bring physical paperwork to their appointments or on the discharging provider to fax documents to the outside provider's office. We seek to deliver a simplified alternative to streamline Electronic Medical Records for student health centers

Role: Product Designer, UX Researcher

Team: Ted Kim (M.S. PA), Kelly Danielpour (B.S. Human Biology) , Sonya Jin (B.S. Symbolic Systems)

Skills: Needfinding, indentidying market gaps, user research, wireframing

Project Deliverables

  • Our solution offers a third-party extension for EHR systems. Patients opt-in to our data transferal services during patient intake periods. We import and aggregate students' past EHRs into their university's health portal to get a holistic health summary​

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  • For students without EHRs (i.e. international students), we offer PDF upload services and uses Optical Character Recognition to structure the data such that it can be summarized ​

Design Outcomes

  • Scoped EHR tech market and identified consumer & market gap

  • ​Applied UX fundamentals to create site map architecture for digital service solution that aims to reduce onboarding time by 30%​

  • Created low-fidelity website mockups for onboarding process

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